lv986 FAQ: straight answers for players in Bangladesh

Begin with lv986: signup, login and the app

An lv986 account needs a mobile number, a password and your full name spelled exactly as it appears on your ID. You pick taka as the currency, tick the box that confirms you are 18 or older, and the account opens. The same form runs in a browser and inside the app, and it takes about two minutes on a phone.

Logging in later asks for the same number and password on every device. If you forget the password, the reset message goes to the number registered on the account, so keep that SIM in the phone you carry. lv986 allows one account per person and per mobile number. Duplicate accounts are closed, and a closed duplicate cannot be reopened.

The lv986 app is a 32 MB download for Android 7.0 and above, free of charge, currently built as version 2.9.4. It shares one wallet with the website, so a deposit you make in the app shows up in the browser lobby within moments, and your balance never splits across two places.

Move money: BDT in, BDT out

The smallest deposit lv986 accepts is ৳100, and the money normally lands in about 3 minutes. Withdrawals are quicker still, around 8 minutes for most requests, with ৳900 as the minimum and ৳135,000 as the daily ceiling. Send only from a wallet or bank account registered in your own name, because a payment from someone else's bKash will stall the payout until the name matches.

Method Minimum deposit Arrival time What to check
bKash ৳100 3 min in, 8 min out Sender number must match your lv986 account name
Nagad ৳100 3 min in, 8 min out Copy the transaction ID before closing the wallet app
Rocket ৳100 3 min in, 8 min out Keep the SMS receipt until the balance updates
Upay ৳100 3 min in, 8 min out Use your own phone, not a friend's device
Bank Transfer ৳100 3 min in, 8 min out Put your lv986 username in the reference field

You can switch methods between a deposit and a withdrawal if that suits you better, but the account holder name has to stay the same on both sides. If a transfer has not appeared after a few minutes, open the wallet app and confirm the payment actually left before you contact support.

Read the bonus terms before you opt in

The first deposit offer on lv986 adds 170% on top of your payment, capped at ৳19,000. That extra money is not cash on arrival: it sits beside your balance until you turn it over 6 times on eligible games, and the window for doing that is 7 days. Reload offers add 29% on later deposits, and daily cashback returns 0.5% at the entry tier.

  • Qualifying deposit: ৳100 or more, paid once per account.
  • Wagering: 6x the bonus amount before any of it can be withdrawn.
  • Time limit: 7 days from the day you claim, then the bonus expires.
  • Referral: ৳450 when a friend you invite registers and funds the account.
  • Cashback: 0.5% daily at Starter, rising with your VIP tier.

Skipping the bonus is allowed and sometimes smarter. A claimed bonus holds the whole wallet until wagering finishes, so if you plan to withdraw the same evening, deposit without opting in and keep the balance clean.

Verify your ID before the first payout

lv986 asks for identity papers once, ahead of your first withdrawal rather than at sign-up. The accepted list is short: National ID card, passport or driving licence. Photograph the whole document, all four corners inside the frame, and check that the name and the photo are readable without zooming.

Most reviews finish inside 12 hours. Once the check clears, the first payout can still take up to 1 hour while it is processed, longer than the 8 minutes a routine withdrawal needs afterwards. Later withdrawals skip that queue and go straight back to the wallet you chose.

Shoot the photo in daylight and turn the flash off. Most rejected uploads are simply blurred or cropped, and each re-upload starts a fresh review, which pushes your payout to the back of the line.

Set limits while the mood is calm

Every lv986 account can carry a deposit limit, a session reminder and a cooling-off period. Choose them on an ordinary evening rather than after a hard loss, when the numbers you pick are the ones you actually mean. A cooling-off pause blocks play for the period you select and cannot be undone early, which is the point of it.

The 18+ rule is a condition of the account, not a slogan in the footer. If betting has stopped being entertainment, close the session, tell someone you trust, and use the limits page before you deposit again. The responsible gaming page lists the tools in one place.

Get help without leaving the page

Live chat on lv986 runs 24/7 and is the fastest route for anything tied to money. Have three things ready before you open the window: the wallet number you paid from, the transaction ID from the SMS, and the taka amount. With those on screen, most deposit questions close in a single reply.

For rules rather than money, the help pages cover deposits, withdrawals and KYC, the app install and the bonus and VIP terms. Read those first if the question is general, then use chat when something is stuck on your specific account.

Find a quick answer in the list below

Ten questions that reach the chat window most often, answered in a line or two.

How long does an lv986 withdrawal take?

Around 8 minutes for most requests. The first one can take up to 1 hour while your ID is checked. The daily ceiling is ৳135,000 and the smallest withdrawal is ৳900.

What is the lowest deposit lv986 accepts?

৳100 through bKash, Nagad, Rocket, Upay or a bank transfer. Deposits usually land in about 3 minutes.

Can I keep two lv986 accounts?

No. One account per person and per mobile number. Duplicates are closed and cannot be reopened, so register once and keep the number active.

Why is my bonus balance locked?

Bonus money carries a 6x wagering requirement and a 7 day window. Until those turns are complete, the whole wallet stays locked, including money you deposited yourself.

Does the lv986 app run on an older Android phone?

It needs Android 7.0 or newer. The download is 32 MB, free, and the current build is version 2.9.4.

Which documents does lv986 accept for verification?

National ID card, passport or driving licence. Send it before the first withdrawal, and allow up to 12 hours for the review.

I forgot my lv986 password. What now?

Use the reset option on the login page. The message goes to the mobile number on the account, so a lost SIM means you need live chat to change the number first.

Is the chat desk open at night?

Yes. Live chat on lv986 is staffed 24/7, including Fridays and public holidays.

What if I deposit from a friend's bKash?

Third-party payments are held. lv986 asks for the wallet holder name to match the account name, so send from your own number or the payout will wait.

How does the lv986 VIP ladder pay out?

Cashback starts at 0.5% on Starter. Silver opens at ৳40,000 monthly turnover, Gold at ৳120,000, Ruby at ৳330,000 and Sapphire at ৳950,000, where cashback reaches 1.7% and a personal manager is assigned.

Still reading because you have not signed up yet? Create the account on the lv986 register page and the answers above apply from day one.