lv986 Terms & Conditions: the rules behind your account

This page sets out, in plain English, what you agree to when you use lv986. It covers the account you open, the money you move in and out, the rules attached to every bonus, and what happens when something goes wrong. The same terms apply to the website and to the lv986 Android app.

What you agree to when you use lv986

These terms are the agreement between you and lv986. They take effect the moment you register, open a game or send a deposit through bKash, Nagad, Rocket, Upay or a bank transfer. Using the platform means you accept them in full. If you do not accept them, stop playing and withdraw the balance you hold before you close the account.

You must be 18 or older and legally allowed to gamble where you live. One person, one account. An account cannot be sold, lent or shared, and any balance sitting in a duplicate account may be frozen while we review it. An account held by someone under 18 is closed, and the deposit goes back to the payment source it came from.

Opening an account: what we ask for and why

Sign-up is short. You give a phone number, a password and your full name exactly as it is printed on your ID. We confirm the number with a one-time code, and the lobby opens. Nothing else is needed to look around.

1. Enter real details

   Full name, date of birth and a phone number registered in your own name. Nicknames, shared numbers and borrowed IDs fail at review.

2. Confirm the code

   Type the one-time code we send by SMS, then set a password you do not use on any other site.

3. Fund the account

   Deposit at least ৳100. bKash, Nagad, Rocket, Upay and bank transfer all credit in about 3 minutes.

4. Send your ID

   Upload one document when prompted. Review takes up to 12 hours and unlocks the first withdrawal.

The name on your lv986 account, your wallet and your NID has to match. A single different spelling is the most common reason a first payout is held, and it is the easiest one to avoid.

Money in: what each payment channel does

Deposits are credited once the wallet or bank confirms the transfer. Five routes are open, all with the same minimum and the same time to credit. lv986 adds no charge of its own; your wallet operator may apply one.

Send only from a wallet or bank account in your own name. Third-party deposits are returned to the sender, and repeated attempts can lead to the account being closed. Money sent with a stolen card or a hijacked wallet is reported, and the account is suspended while the claim is checked.

Getting your money out: limits and review windows

The minimum withdrawal is ৳900. Most payouts leave in about 8 minutes. Your first one is different: it passes a manual check that we aim to finish inside 1 hour, and funds cannot move until your ID is approved.

Why a payout can pause

Three things stop a payout: the receiving wallet sits in someone else's name, the wagering on a bonus is unfinished, or verification is still open. Live chat will tell you which one applies. Fix it, and the request goes back into the queue.

Daily ceilings

The standard ceiling is ৳135,000 in a day. Accounts that reach the Silver tier and above get a higher limit, applied automatically, and the exact figure is shown on the withdrawal screen before you confirm.

Bonus money: 170% on a first deposit and the 6x rule

The welcome offer adds 170% to your first deposit, capped at ৳19,000. Bonus funds sit apart from cash and cannot be withdrawn as they stand. You convert them by wagering the bonus amount 6 times on eligible games: a ৳1,000 bonus needs ৳6,000 in qualifying bets.

The 29% reload, the 0.5% daily cashback and the ৳450 referral credit follow the same 6x condition unless the offer page says otherwise. Stakes on excluded games do not count, and matched bets placed on both outcomes of the same market with bonus funds are void.

Withdraw before wagering is complete and the remaining bonus is removed, along with winnings generated from it. The cash you deposited stays yours.

Proving who you are before the first payout

Verification happens once. We accept a National ID card, a passport or a driving licence. The photo must be flat, in colour, with all four corners visible and no glare across the document number.

• Name and date of birth must match the lv986 account exactly, letter for letter.
• Upload inside your account using the secure form, never through chat or a messaging app.
• Reviews close within 12 hours and you get a notification either way.

If a document is rejected, the reason is attached to it. Re-upload a clearer copy and the queue starts again, usually inside the same window.

What we expect from you while you play

The games are meant to be decided by chance. The points below protect that, and breaking any of them counts as a breach of these terms.

• One account per person, at one address, on one device.
• No bots, scripts, automated play or emulators.
• No collusion at live tables or coordinated betting between accounts.
• No arbitrage that exploits a price gap inside lv986 itself.
• No chargebacks, false claims or edited documents.

Where we find a breach we void the affected bets, reclaim bonus funds and may close the account. Cases involving fraud are passed to the relevant authorities.

Keeping play under control

lv986 is for adults and for entertainment, not for income. Set a deposit limit in account settings before you start. Limits take effect immediately, and lowering one stays in force for a cooling-off period so a rough night cannot be undone in a minute.

If play has stopped feeling like a choice, close the session, use self-exclusion, or talk to someone you trust. Our team can share contacts for organisations in Bangladesh that support people affected by gambling harm, at any hour.

When we update these rules

Terms change when a payment route is added, when a game category launches or when the law moves. The version published on this page is always the current one, and it replaces anything said in chat or on an older printed copy.

Material changes appear in your account inbox before they take effect. Keep playing after a change goes live and the new version applies to you. If you disagree with it, stop using the account and withdraw your balance first.

Where our responsibility ends

We keep the platform running, the games licensed and the payment integrations working. We do not control your connection, your handset or your bank's processing queue. lv986 is not liable for a loss caused by a dropped network, a wallet number typed into the wrong field or an outage at a payment provider.

Where the law does not allow liability to be excluded, our responsibility is limited to the value of the transaction that caused the problem. Nothing here removes rights you hold under Bangladeshi consumer law.

Reaching support without waiting

Live chat runs 24/7 and is the fastest route for anything urgent. Have your account phone number and the time of the transaction ready, and the agent can pull the record while you wait.

We never ask for your password, a one-time code or a wallet PIN, and no agent will ask you to send money to release a withdrawal. Treat any message that does as fraudulent and report it in chat.

Ask before you deposit: quick answers